Thank you for choosing urbandapsgper.net. The following shipping terms apply to orders delivered within the United States. Please read them carefully before placing your order.
I. Shipping Area
We currently only provide shipping services to addresses within the United States.
International shipping and orders to addresses outside the US are not currently supported.
Delivery times may be longer for some remote areas (such as Alaska, Hawaii, military addresses, etc.).
II. Order Processing Time
Order processing time is 1–3 business days (excluding weekends and US public holidays).
After your order is shipped, you will receive a shipping confirmation email containing tracking information.
During promotional events or peak seasons, order processing time may be slightly delayed.
III. US Domestic Shipping Time
Standard Shipping:
Estimated delivery time: 3–7 business days
Remote Area Shipping:
Estimated delivery time: 7–12 business days
The above times are estimates; actual delivery times may be delayed due to weather, peak logistics periods, or other uncontrollable factors.
IV. Logistics and Shipping Partners
We select reliable US domestic logistics service providers based on the order destination and delivery efficiency, including but not limited to:
USPS (United States Postal Service)
UPS
FedEx
We reserve the right to choose or change logistics carriers based on actual circumstances.
V. Shipping Information
Shipping costs will be automatically calculated and displayed on the checkout page based on the order amount and delivery address.
Orders meeting specific conditions may be eligible for free shipping (if applicable, please refer to the page description for details).
VI. Responsibility for Address Information
Please ensure that the delivery address you provide when placing your order is accurate and complete.
We are not responsible for delays, returns, or losses caused by incorrect or incomplete addresses.
If you need to modify your address, please contact us as soon0 as possible before your order is processed.
VII. Logistics Abnormalities and Liability
If delivery is delayed due to weather, logistics company delays, or other force majeure factors, we will assist with inquiries but will not be liable for compensation.
If the logistics status shows “delivered” but you have not received your package, please contact your local logistics company first and also contact our customer service team.
If the package is lost or damaged during transit, we will assist in handling the matter based on the logistics company’s investigation results.
VIII. Package Tracking
All orders will be provided with a tracking number after shipment.
You can check the order status through the tracking link in the shipping email or on the logistics company’s official website.
If the tracking information has not been updated for a long time, please contact us promptly.