REFUND POLICY

Thank you for shopping at urbandapsgper.net. We are committed to providing you with high-quality men’s clothing. If you are not completely satisfied with your purchase, you may request a return or exchange under the following conditions. This policy applies only to orders within the United States.

I. Scope of Application
This return and exchange policy applies only to orders shipped within the United States. We do not accept return or exchange requests for international orders or addresses outside the United States.

II. Return and Exchange Period
You may request a return or exchange within 30 days of receiving your order.
Requests submitted after 30 days will not be accepted.
(For some promotional items with special instructions, please refer to the product page.)

III. Conditions for Return and Exchange
Items meeting the following conditions are eligible for return or exchange:
The item is unworn, unwashed, and undamaged.
The item is in its original condition with tags, labels, and original packaging.
The item is free of odors, stains, and visible signs of use.
The following situations are NOT eligible for return or exchange:
Items that have been worn, washed, or damaged by the customer.
Items clearly marked as “Final Sale / Non-returnable”.
Problems caused by improper personal use.

IV. Return and Exchange Process
Submit Application
Within the return and exchange period, please contact us via customer service email and provide:
Order number
Email address used when placing the order
Reason for return or exchange
Photos of the item (if there is a quality issue)
Review and Confirmation
We will review your application within 1-3 business days and notify you of the result via email.
Return the Item
After your application is approved, please return the item to the US return address we provide according to the instructions. Refund or Exchange Process
Refunds: Processed after we receive and inspect the returned item.
Exchanges: A replacement will be shipped to you subject to stock availability.

V. Refund Instructions
Refunds will be returned to the original payment method.
Refund processing time: 5-10 business days (subject to bank or payment platform processing time).
Original shipping costs (if any) are generally non-refundable.

VI. Shipping Cost Responsibility
Returns due to reasons other than quality issues:
Return shipping costs are the responsibility of the customer.
Returns due to product quality issues or incorrect items shipped:
We will cover reasonable return shipping costs or provide an equivalent shipping subsidy.

VII. Handling of Product Quality Issues
If you receive a product with any of the following issues, please contact us within 7 days:
The product has obvious quality defects.
Incorrect style or size was shipped.
The product was damaged during transportation.
We will prioritize arranging an exchange or refund for you.

VIII. Exchange Instructions
Exchanges are limited to different sizes of the same product (subject to stock availability).
If the desired product is out of stock, you can choose a refund.
New tracking information will be provided after the exchanged item is shipped.

IX. Contact Us
If you have any questions about our return and exchange policy, please contact us:
Company: URBAN DAPSGPER LLC
Address: 437 KINGSTON AVE C4 BROOKLYN, NY 11225
Email: clairetisius@urbandapsgper.net

Telephone: (917) 998-6896